Human Rights Statement

1. Our Commitment

At MyCustomsInfo®, we are committed to respecting and promoting human rights across all aspects of our business operations, in accordance with the Universal Declaration of Human Rights, the International Labour Organization's Declaration on Fundamental Principles and Rights at Work, and the United Nations Guiding Principles on Business and Human Rights.

We recognize that businesses have a responsibility to respect human rights and are committed to operating in a manner that upholds the dignity, safety, and well-being of all people affected by our operations, including our employees, customers, partners, and the communities in which we operate.

2. Scope and Application

This Human Rights Statement applies to:

• MyCustomsInfo® and all its subsidiaries and controlled entities
• All employees, directors, and officers
• Contractors, consultants, and temporary workers
• Business partners, suppliers, and service providers
• Our customers and the communities we serve

We expect all parties associated with MyCustomsInfo® to uphold these principles and work with us to prevent and address any adverse human rights impacts.

3. Key Principles

4. Workplace Rights and Safety

4.1 Freedom of Association

We respect the rights of all workers to:

• Form and join trade unions or worker organizations of their choice
• Bargain collectively
• Engage in peaceful assembly
• Exercise these rights without fear of retaliation, intimidation, or harassment

4.2 Health and Safety

We are committed to providing a safe, healthy, and secure working environment:

• Comply with all applicable health and safety laws and regulations
• Identify and assess workplace hazards and risks
• Implement appropriate controls and preventive measures
• Provide necessary personal protective equipment
• Train employees on health and safety practices
• Maintain emergency preparedness and response procedures
• Investigate and address all accidents and incidents

4.3 Harassment and Abuse Prevention

We maintain a zero-tolerance policy toward:

• Physical, sexual, psychological, or verbal harassment or abuse
• Bullying, intimidation, or coercion
• Threats of violence or actual violence
• Any form of discriminatory behavior

We provide confidential reporting mechanisms and ensure that all complaints are investigated promptly and thoroughly, with appropriate corrective action taken.

5. Privacy and Data Protection

We respect the right to privacy and are committed to protecting personal information:

• Comply with applicable data protection laws, including GDPR and UK GDPR
• Collect and process personal data lawfully, fairly, and transparently
• Use personal data only for specified, legitimate purposes
• Implement appropriate security measures to protect personal data
• Respect individuals' rights regarding their personal information
• Provide clear information about data collection and use

6. Supply Chain Responsibility

We recognize our responsibility to promote human rights throughout our supply chain:

6.1 Supplier Standards

We expect our suppliers and business partners to:

• Respect and uphold human rights principles
• Comply with applicable labor laws and regulations
• Maintain safe and healthy working conditions
• Pay fair wages and provide appropriate benefits
• Prohibit forced labor, child labor, and discrimination
• Allow freedom of association

6.2 Due Diligence

We conduct human rights due diligence in our supply chain:

• Assess human rights risks in our supply chain
• Require suppliers to complete human rights questionnaires
• Conduct audits and site visits where appropriate
• Work with suppliers to address identified issues
• Terminate relationships with suppliers who fail to meet standards

7. Community Engagement

We are committed to being a responsible corporate citizen:

• Respect the rights and interests of local communities
• Engage with stakeholders in a meaningful and transparent manner
• Consider the social and environmental impacts of our operations
• Support community development initiatives
• Respond to community concerns and grievances
• Promote economic development and employment opportunities

8. Grievance Mechanism

We provide accessible mechanisms for reporting human rights concerns:

8.1 Reporting Channels

• Confidential ethics hotline (available 24/7)
• Email: [email protected]
• Online reporting portal
• Direct contact with Human Resources or Compliance team
• Anonymous reporting options available

8.2 Investigation and Remediation

When concerns are raised, we:

• Investigate all reports promptly, fairly, and confidentially
• Protect reporters from retaliation
• Take appropriate corrective and disciplinary action
• Provide remediation to affected individuals where appropriate
• Communicate outcomes to reporters where appropriate
• Review and improve our policies and practices

9. Training and Awareness

We are committed to building awareness and capacity:

• Provide human rights training to all employees
• Offer specialized training to managers and procurement staff
• Communicate our human rights policies and expectations clearly
• Raise awareness about reporting mechanisms
• Share best practices and lessons learned
• Engage with external experts and stakeholders

10. Monitoring and Reporting

We are committed to transparency and accountability:

10.1 Performance Monitoring

• Track and measure our human rights performance
• Conduct regular internal audits
• Review policies and procedures periodically
• Assess the effectiveness of our grievance mechanisms
• Monitor supplier compliance

10.2 Public Reporting

• Publish annual statements on our human rights performance
• Report on our efforts to combat modern slavery
• Disclose significant human rights issues and our responses
• Engage with stakeholders on our human rights approach
• Participate in industry initiatives and collaborative efforts

11. Governance and Accountability

Responsibility for implementing this Human Rights Statement lies with:

• Board of Directors: Overall oversight and approval of human rights strategy
• Executive Leadership: Implementation and integration into business operations
• Compliance Team: Policy development, monitoring, and reporting
• Human Resources: Workplace policies and employee relations
• Procurement: Supply chain due diligence and supplier management
• All Employees: Day-to-day adherence to principles and reporting concerns

12. Continuous Improvement

We recognize that respecting human rights is an ongoing commitment. We strive to:

• Stay informed about evolving human rights standards and expectations
• Learn from our experiences and stakeholder feedback
• Adapt our policies and practices as needed
• Share knowledge and collaborate with others
• Support industry-wide improvements in human rights performance

13. Contact Information

For questions about this Human Rights Statement or to report a concern: